Elite Havens - Concierge

Concierge

When you stay at an elite haven, you have the immeasurable advantage of having the Elite Havens’ Concierge team at your service. Our able team is on-hand to suggest, book and arrange unique experiences which will go a long way in making your holiday memorable. Everybody knows Phuket for its nightlife but did you know that it was also labelled the ‘City of Gastronomy’ by UNESCO? Ask the Concierge to book you a spot on the coveted ‘Chef’s Tour of Old Town’, where you get a chance to explore Sino Portuguese architecture while sampling hidden street eats that only locals know about. They can also help you secure that elusive restaurant reservation or gain VIP access to some of the island’s most exclusive venues. Or you could Explore Phuket at your own pace with a personal guide. Get local insights into the history and culture of the island and the significance of some of the blessings that are bestowed at the temples.

Adventure enthusiasts will love wakeboarding along Anthem Wake Park’s 650-metre track with music and training included. Or perhaps a bike tour where you pedal through plantations, jungles and fishing villages, exploring the island’s natural beauty. What’s an island holiday without getting wet? The Andaman Sea is a treasure trove of corals and marine life and Phuket has a slew of islands nearby where you can snorkel and marvel at the underwater world. Phuket ranks as one of the world’s top 10 scuba diving destinations, and for good reason. The spectacular reefs, variety of aqua life and an array of dive spots make it a favourite amongst scuba divers of all levels. The Concierge will be happy to make all the arrangements for you, luxury yacht included, or can offer insights into which charter to select from the many available.

Speaking of luxury yachts, the team can also help you hire a fully crewed sailboat to explore Phuket’s best kept secrets, in complete luxury. Or perhaps a long tail boat to go island hopping and visit some of the stunning islands in picturesque Phang Nga Bay. Get that perfect holiday picture against the limestone cliffs and enjoy a picnic lunch on one of the spectacular islands. A memorable day, to say the least.

Take advantage of the tropical weather and tee off at one of the many golf courses on the island, each more scenic than the other, featuring water bodies, natural hazards like towering trees and even one which is designed along the terrain of an old tin mine! Tee off times can be booked by the Concierge team and transfers arranged, so that you can concentrate solely on your game.

One of the most unique experiences on the island is a visit to Phuket Elephant Sanctuary, a haven for retired and rescued elephants. The Elite Concierge can book you on a half-day or full-day tour wherein you can observe the gentle beasts go about their daily chores. What more, you are given the opportunity to feed them, an up-close-and-personal moment that you are sure to remember.

The Concierge can also arrange for a range of services at your villa. Pamper yourself with a massage by the pool by a professional masseuse, centre yourself with a yoga session or even take a private healing lesson with a skilled therapist. Whatever it is that gets you going, it can all be arranged. From small things like your favourite foods and beverages pre-stocked in the villa when you arrive, to entertainers and decorations to delight your group for a special occasion, at elite havens, we go the extra mile to ensure all your wishes are fulfilled.

Guest Reviews

  • September 13th, 2019 - September 16th, 2019

    Thank you to the whole team for your attentive service and we look forward to returning!

    EMMANUEL M, Hong Kong
  • September 1st, 2019 - September 8th, 2019

    Thank you to all the wonderful staff at Villa Saan. You all looked after the whole group with such care and attention. We had a wonderful time and I am sure we will be back in the future. Thank you

    Dr Mike A, Australia
  • August 15th, 2019 - August 25th, 2019

    Thank you to all the wonderful staff, delicious food and fantastic service! Villa Saan has been such a memorable holiday!

    Jenny C, Australia
  • August 3rd, 2019 - August 7th, 2019

    To all staff in villa Saan, Thank you so much for a wonderful service.

    Wai Lim L, Hong Kong
  • July 26th, 2019 - July 29th, 2019

    To all the staff and friends at villa Saan, You made our trip a memorable experience. We loved every second of our stay!

    Desmond W, Hong Kong
  • March 12th, 2019 - March 15th, 2019

    Thank you team Saan, Thyme you are an incredible chef and host. So many incredible memories. We felt spoilt and truly relaxed, until the next time.

    Shobie K, Australia
  • March 9th, 2019 - March 12th, 2019

    Thank you very much for your gracious hospitality and making us feel at home. We will definitely recommend this to anyone traveling to Phuket. Thank you for everything, you made our stay in Thailand awesome.

    Minsi F, Thailand
  • February 26th, 2019 - March 3rd, 2019

    We had such an amazing family vacation in this villa. The food was delectable and the attentiveness from the staff was tops. Sunset views are amazing. Thank you Villa Saan for everything.

    Tan J, Singapore
  • February 21st, 2019 - February 25th, 2019

    Kade and her staffs were amazing - so polite and great food. Their hospitality was perfect.

    Danny G, South Korea
  • February 4th, 2019 - February 9th, 2019

    Excellent villa and services are great. Thank you very much to the staff. They took care of us very well. Everybody enjoyed the holiday very much. Thanks again and Happy Chinese New year.

    Sukey Y, Hong Kong
  • January 26th, 2019 - February 2nd, 2019

    A great week in a great villa with wonderful staff and great food. Thank you to all so much.

    Paul and Sarah, Hong Kong
  • January 15th, 2019 - January 22nd, 2019

    Food was amazing. The team made our stay super pleasant and easy. Service was really good, 100 ++. Thank to the entire team

    Raphael G, Hong Kong
  • December 11th, 2018 - December 15th, 2018

    Over all it was a pleasant stay at Villa Saan. Thanks all staff who work extremely hard for us. Make us feel like home.

    Wei C, China
  • December 8th, 2018 - December 11th, 2018

    Thank you so much for being so kind and helpful. You all made our stay in Phuket magical. We have traveled around the world and stayed at many of the nicest hotels, but this has been our favorite. We cannot wait to come back and spend more time in this beautiful country, villa and city.

    Veronica A, United States
  • October 25th, 2018 - October 29th, 2018

    Thank you so much for all of your nice accommodation. The team are excellent. All the heart warming attention to details are so appreciated.

    Ava L, Hong Kong
  • October 21st, 2018 - October 25th, 2018

    Many thanks for the wonderful stay. The staff was superb. We look forward to come again to this fantastic place.

    Alexander B, Germany
  • October 13th, 2018 - October 17th, 2018

    We were always taken care off by Kade's team in Villa Saan. This is the 5th time we've been here. Looking forward to coming back again very soon. Thank you for everything.

    Steve C, Indonesia
  • October 6th, 2018 - October 13th, 2018

    Thank you so much for an unforgettable holiday. It was so amazing to celebrate my husband 40th at your beautiful villa. The chef and beautiful staff were amazing. The food was incredible! Thank you for everything.

    Vanessa A, Australia
  • September 21st, 2018 - September 25th, 2018

    Thank you for your kind hospitality and great service. We all had such a wonderful time in Phuket. This will not be our last time here. The staff were great and were incredibly hospitality. Had a great time and would be back again.

    Jonathan L, Hong Kong
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Villa Samira - The loungers

Perfect for families and friends, the six-bedroom Villa Samira is a stylish holiday getaway adjacent to Villa Saan. The two villas can be rented together as a fabulous 14 bedroom option, ideal for larger groups.

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